Refund policy
Leather is a natural product and there may be natural blemishes; these should not be misconstrued as flaws as this is what makes each item beautiful and unique. As a result the product can vary slightly from the pictures. By purchasing any product you agree to this disclaimer.
To qualify for no charge returns or exchanges please contact us within 14 days of delivery. The item must be shipped to us within 30 days of delivery.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Once we receive the returned item we will issue a full refund.
We don't accept cancellations but please contact us if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)